While it is difficult to predict how the situation with the virus will evolve, we are committed to providing you access to your accounts and providing a positive experience. Coca-Cola Credit Union will continue to post updates on our website and via email until the coronavirus is no longer a public health issue. The
Center for Disease Control and Prevention (CDC) recommends the following everyday preventive actions:
- Wash your hands with soap and water before and after handling money and credit cards or using an ATM
- Avoid close contact with people who are sick
- Avoid touching your eyes, nose, and mouth
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
- Stay home when you are sick
Please be aware that fraudsters often try and take advantage of people during times of uncertainty. Coca-Cola CU will never solicit you for personal information through phone, email or text. If you believe you are being targeted by a scam, please contact us immediately at
404-676-2586. Here are (2) phishing attempts to be aware of:
EMAIL PHISHING:
- Typically the cardholder name is not used. (i.e., “Dear Cardholder”)
- Any emails that request you to change your e-mail addresses or passwords
- E-mails requesting that you update personal or account information due to system, security or technology updates at your financial institution
- Do not click on any links in these e-mails or respond in any way
PHONE AND SMS PHISHING:
- The financial institution name may or may not be correct
- The customer name will commonly not be used, (i.e. “Dear Cardholder”)
- Requests for full account/card number, PIN, expiration, and/or other personal information
- Messages often urge action to prevent negative impact
BEWARE OF BOGUS PRODUCTS AND INVESTMENTS
As scammers prey on coronavirus fears, there’s been an uptick in the sale of bogus products like masks, immune system boosters, and sanitizers.
If you can’t find hand sanitizer locally, it’s unlikely that a random source on the internet would have an unlimited supply for sale. When an offer sounds too good to be true, verify product credibility through research.
Also, be wary of “investment opportunities” related to the coronavirus. The U.S. Securities and Exchange Commission warns people about online promotions, including through social media, claiming the products or services of publicly traded companies can prevent, detect, or cure coronavirus.
Warn members to avoid stock scams by always seeking professional advice.
KNOW YOUR CHARITIES
Scammers also are soliciting for bogus charities. They know if they tug on our heartstrings, our wallets will usually open.
The scams often appear to help people locally or assist specific groups you support. Before you contribute, research new charities thoroughly.
Check with the Better Business Bureau for complaints, or one of the online sites that track charities such as GuideStar, CharityNavigator, or CharityWatch.