COVID-19 Update

March 24, 2020

Atlanta, Georgia. Our top priority at Coca-Cola Credit Union is the health and well-being of our members and team members, and we are actively monitoring the coronavirus outbreak (COVID-19). We encourage you to read the most up-to-date information from the Centers for Disease Control and Prevention (CDC) to help you stay healthy and help prevent the spread of the virus.

Steps we’re taking

We are monitoring information from the Centers for Disease Control and Prevention (CDC), and federal, state, and local health agencies to ensure that the actions we take are in line with the latest recommendations and guidance. We are sharing this information with our staff regularly to ensure their safety and that of our members.

Coca-Cola Credit Union is committed to maintaining access to your account. In the event an emergency is declared, we will promptly communicate to you all available options of accessing your accounts.

We’re here to help

We encourage you to take advantage of our Online & Mobile Banking platforms to transact as much business as possible including; viewing your transactions, checking balances, depositing checks, and making payments. With these digital services, you can bank virtually anywhere, anytime.

If you haven’t already:

  • Download the Coca-Cola CU app HERE
  • Enroll in Online Banking HERE

You can also locate ATMs and Shared Branches nearest you to conduct basic transactions in-person.

If you have been financially impacted by the coronavirus and need our support, we are here to help. Please contact us at (877) 277-2586, Monday through Friday from 8:00 am to 8:00 pm (Eastern Time) to find out about loan payment assistance (for those who qualify) that may be available to you, or to answer any questions you may have.

Here’s What You Can Do to Stay Healthy

The Center for Disease Control and Prevention (CDC) recommends the following everyday preventive actions:

  • Wash your hands with soap and water before and after handling money and credit cards or using an ATM
  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
  • Stay home when you are sick

While it is difficult to predict how the situation with the virus will evolve, we are committed to providing you access to your accounts and providing a positive experience. Coca-Cola Credit Union will continue to post updates on our website and via email until the coronavirus is no longer a public health issue.

Where to Go Guide

Stay in-the-know with our WHERE TO GO GUIDE.  We help provide a multitude of ways for you to continue to bank seamlessly with us, from the comfort of your own home or while honoring social distancing.

Revised Hours of Operation 

The Financial Solutions Center at the AOC Campus will be closed for the week of March 23-27, 2020.

Account access remains available via our Mobile Banking AppOnline Banking, or by calling 404-676-2586. You can also locate Shared Branches & ATMs nearest you HERE.

Relief Loan

In an effort to assist our members who may be in need of funds due to COVID-19, Coca-Cola Credit Union is offering the Relief Loan for members who qualify.  Here are the details for those who wish to apply for the loan:

  • Interest rate of 8%
  • Maximum term 18-months
  • Loan amount $1,500
  • 60 days until first payment is due

APPLY ONLINE (in drop-down menu, choose personal/debt consolidation loan) or by contacting our Lending Department at 877-277-2586 (outside of Metro Atlanta; toll-free) or 404-676-2586 (inside of Metro Atlanta) during normal business hours.

Relief Deferment

In an effort to help our members, we’re offering loan payment deferrals of up to 2 months on your consumer loan.

REQUEST A LOAN PAYMENT DEFERRAL

 

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Attention

Our top priority is the health and well-being of our members and team members, and we are actively monitoring the coronavirus outbreak (COVID-19). Click HERE for FSC hours of operation. Click HERE for the most up-to-date information from Coca-Cola Credit Union.

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