Skip -a- Payment

When You Need to Skip a Payment

Once in a while, you need to use the funds that would go toward a loan payment for another use – an education expense or travel, for example. We’ve got you covered with our Skip-A-Payment program that enables you to skip eligible loan* payments up to twice each calendar year.

Four Easy Steps

Here’s how Skip-A-Payment works:

  1. Review program details in the Skip-A-Payment Frequently Asked Questions below
  2. Complete the form
  3. Be sure your application is received at least 30 days PRIOR to the requested skipped payment. (For example, to skip your payment in October, your form must be submitted in September).
  4. Deliver** your completed, signed application:

In person to:
The Credit Union Main branch located at
1 Coca-Cola Plaza, Atlanta, GA 30313

By mail to:
Coca-Cola Credit Union
Attn: Skip-A-Payment
PO Box 1734
Atlanta, GA 30301

By fax to:
404-598-2586 for Sales and Service

By email to:
creditunion@coca-cola.com

Important Eligibility Information*

The option to skip a payment on qualified loans in good standing for 12 months or more. Skip-A-Payment Program is available to members who have established a minimum of a 12-month payment history, are not past due on any loan, and are not currently negative on any share account with

Coca-Cola Credit Union. Interest will continue to accumulate on your loan during the month you skip your payment and your loan maturity will be extended when payment is deferred. All terms and conditions remain the same. Other conditions may apply. To qualify for the Skip-A-Payment offer, all existing loans must be current and paid up to date with no delinquencies during the past 12 months; all loan and share accounts must be in good standing; member must have made at least (12) twelve full monthly payments on loan they wish to skip; offer only good for the following loan accounts – New or Used Vehicles, New or Used Recreational Vehicles, and Signature (Personal) Loans.

**Please do not submit confidential or sensitive information using email method of communication.

FREQUENTLY ASKED QUESTIONS

  • What qualifies a loan to be eligible for the Skip-A-Payment offer?

    In order to qualify for the Skip-A-Payment offer, all existing loans must be current and paid up to date with no delinquencies during the past (12) twelve months; all loan and share accounts must be in good standing; member must have made at least (12) twelve full monthly payments on the loan they wish to skip; offer only good for the following loan accounts – New or Used Vehicles, New or Used Recreational Vehicles, and Personal Loans.

  • Is there a fee associated with skipping a payment?

    Yes, there is a $30.00 Skip-A-Payment processing fee for each eligible loan account; $5.00 of that processing fee will be donated to Children’s Miracle Network.

  • How many Skip-a-Payments can I do in a 12 month period?

    You may not skip more than (2) two payments within a 12 month period per loan. At least (3) three full payments must be made between skips. They cannot be consecutive.

  • What methods of payment do you accept for the processing fee?

    The processing fee can be paid by indicating authorization for us to debit your Credit Union account on the form on the website OR by check. When paying by check, please include it along with your completed form and mail it to the address above.

  • What is the due date for responding to the Skip-A-Payment offer?

    We must receive your completed form and processing fee no later than 30 days prior to the payment you want to skip.

  • How do I return my Skip-A-Payment form and processing fee?

    Complete, sign and return the form, along with your $30.00 processing fee no later than 30 days prior to the payment you want to skip. Please mail your completed form and fee to the address above. A copy of the Skip-A-Payment form is also available at creditunion.coca-cola.com/skip.

  • Can I skip two payments consecutively?

    You cannot skip (2) two payments consecutively. (3) Three payments must be made between skips.

  • How will I know if my request has been processed?

    Once your Skip-A-Payment form and processing fee are received and processed, you will receive a confirmation via the email address indicated on the form (not by phone), or you may check Online Banking for your next due date.

  • What if my loan payment is set up for automatic deduction?***

    If your payment is automatically paid through monthly transfer, your payment amount will remain in your share or checking account. Loan payments being transferred from another financial institution will remain with that financial institution and will not be transferred.

    ***Please note that Skip-A-Payment requests must be processed at least (5) five days before the next scheduled automatic payment in order to avoid automatic deduction.

    Please feel free to contact a Member Service Representative at 404-676-2586 within Metro Atlanta, or toll free at 877-277-2586 outside the Metro Atlanta area if you have additional questions or concerns.

    If you have indicated on the form that we are authorized to automatically debit your Credit Union account for the processing fee and would like to fax the form to us instead of mailing it, please fax to 404-598-2586.

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CHECK OUT TODAY’S RATES

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ATTENTION

We appreciate your patience while we work to enhance our digital financial solutions.

We are experiencing intermittent service interruption at the moment, so please consider that some banking services may be temporarily unavailable. We are working diligently to get these issues resolved as quickly as possible.  For details, visit our Refreshing Enhancements page, where you’ll find critical updates as well as answers to some Frequently Asked Questions.

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